How it works
1. Analysis: | Project situation analysis and objectives setting | |
2. Project design: | understanding and agreeing time management and task management requirements | |
3. Fine tuning and order placement followed by: |
preparation of the reporting system, clarification of data transfers and preparation of call guidelines | |
4. Planning and organization: | selection of employees, project size and staff planning, pilot project, monitoring and evaluation planning | |
5. Monitoring and feedback: | quality assurance, controlling and ongoing feedback | |
6. Conclusion and follow up: | presentation of results and contractor feedback, formulation of optimization and ensuing activities |